Twin Cities Dermatology Center
Care For All Ages, Backgrounds, & Skin Types. VIRTUAL APPOINTMENTS. Same Day & Saturday Appointments. Call Today! Book Online.


What is a Virtual Visit or Teledermatology?


Technology puts dermatology within everyone’s reach.

Telemedicine is the use of videoconferencing or stored imaging to treat a patient located remotely from a clinician. Also called telehealth, this form of encounter has been around for many years. Its use by our military, Veteran Affairs Medical Centers, and other large institutions to serve a dispersed population of people is vital to health care access and delivery. 

Commercial or private health insurance cover virtual visits like regular office visits.

Today's digital capabilities have made it possible for the individual patient to directly access telemedicine.   Teledermatology is dermatology applied through telehealth. As a visual specialty with visible manifestations of skin, hair, and nails problems feasibly captured on images, dermatology lends itself well to the application of telemedicine. 

Not every problem can be treated through telemedicine! 

Telemedicine is ideal for focused, straightforward medical problems. Please see a provider immediately at your nearest urgent care, emergency department, or call 9-1-1 if you have a true emergency. Complex or worsening conditions not responding to treatment should be evaluated by an in-person provider for examination, clinical assessment, possible biopsy or other testing, and to help stabilize your condition. Know that certain medications do need monitoring or counseling by a physician in person or bloodwork and cannot be prescribed via telemedicine (ex: spironolactone, continuous antibiotics and oral contraceptives, isotretinoin, non-steroid immunosuppressive pills, biologics).

Ideal conditions for teledermatology

  • Acne

  • Acute, non life-threatening rashes (poison ivy or other exposures, hives)

  • Cold sores and other Herpes virus flares

  • Bacterial skin infections (impetigo)

  • Diagnosis of a changing lesion

  • Flares of localized eczema and psoriasis

  • Folliculitis

  • Fungal (ringworm or yeast) skin infections

  • Rosacea

  • Seborrheic dermatitis

  • Shingles/Zoster

  • Cosmetic (Self-pay) consultation (Retin-A, Latisse)

Patient requirements for our teledermatology service

  • Be a MN state resident who is commercially insured, return Medicare patient, or self-pay

  • Symptoms and insight into the problem can be communicated in writing electronically

  • Ability to capture clear images in good lighting for evaluation

  • Understand and initiate electronic recommendations received from the doctor via the Patient Portal

  • Follow up if concerns or problems at no charge within ten days

Twin Cities Dermatology utilizes board-certified expertise to provide expert care. We use a HIPAA-compliant platform to receive your submitted virtual visits and respond back to you with treatment recommendations through a secure portal. Commercial, private, or employer health insurance plans typically cover new and return virtual visits under telehealth parity laws. If insured by Medicare or other governmental program, virtual visits are restricted to return patients of the Center.